(203) 803-4277
info@touritalynow.com
Shipping policy
U.S.A – DOMESTIC ORDERS SHIPPING RATES
Orders placed through our website are shipped via UPS, FedEx, U.S. Postal Service (USPS), or DHL, and include tracking number notifications.
| Order Total | Economy Rates (5–8 business days) |
|---|---|
| $0.01 – $20.00 | $10.00 |
| $20.01 – $45.00 | $13.50 |
| $45.01 – $99.99 | $15.50 |
| $100.00 – $129.99 | $17.50 |
| $150.00+ | Free |
| Order Total | Standard Rates (3–5 business days) |
|---|---|
| $0.01 – $20.00 | $16.50 |
| $20.01 – $45.00 | $19.50 |
| $45.01 – $99.99 | $25.50 |
| $100.00 – $250.00 | $31.50 |
| $250.01 – $400.00 | $36.50 |
| $400.01 – $699.00 | $56.00 |
| $699.01 – $1,200.00 | $92.00 |
| Order Total | Express Rates (2–4 business days) |
|---|---|
| $0.01 – $50.00 | $28.00 |
| $50.01 – $95.00 | $46.00 |
| $95.01 – $250.00 | $81.00 |
| $250.01 – $400.00 | $93.00 |
| $400.01 – $600.00 | $115.00 |
TRACKING & DELIVERY
Once your order ships, you’ll receive a tracking number via email. If your order is marked as delivered by the carrier, Italy Now is not responsible for lost or stolen packages. If you believe your package is missing, please contact the shipping carrier directly to open an investigation.
We are also not liable for deliveries to incorrect addresses entered at checkout. However, we’re happy to assist in resolving shipping issues when possible. You may also contact your credit card provider if the issue remains unresolved.
BACKORDERS
If any item in your order is out of stock, we’ll notify you within 24 hours and offer the option to wait, choose a replacement, or receive a refund. In-stock items can be shipped immediately, and the backordered item will be shipped at no extra cost once available.
Questions? Contact us at info@italynow.com
Fulfillment Disclaimer
At Italy Now, select products are fulfilled and shipped by partner warehouses within the United States. This partnership helps us provide a broader range of quality Italian products with faster delivery.
All customer service, order processing, and returns are handled directly by Italy Now. Please note that shipping times may vary slightly depending on the fulfillment location within the U.S.
